Terms & Conditions

Customer Care

We are passionate about plants—and just as importantly, we’re passionate about you. We know that every plant tells a story, and we’re here to make sure yours is a thriving one. Whether you’re a seasoned green thumb or just starting your journey into the world of indoor jungles, we’re here to support you every step of the way.

Here’s what you can expect from us:

• Personalised Support: Got a question? Facing a plant problem? Need advice on creating your dream indoor jungle? We’re just a message away. Whether it’s choosing the right plant for your space or tips on care, we’re here to help.

• Quality You Can Trust: Every plant, product, and service we offer has been carefully selected and crafted with love. We pride ourselves on sourcing responsibly and providing you with only the very best.

• Transparency and Clarity: No jargon, no guessing. We’ll give you clear, easy-to-follow guidance to help your plants thrive.

• Aftercare with Heart: Your journey doesn’t end when you bring a plant home—it’s just beginning. That’s why we provide ongoing care advice, tips, and resources to keep your indoor garden growing beautifully.

Your happiness and your plants’ health are our top priorities. We’re not just here to sell plants; we’re here to grow a community, one leaf at a time. If you ever need anything, don’t hesitate to reach out—we’ll be with you faster than you can say “Monstera deliciosa.”

Privacy & Safety

Your privacy is important to me, and I am committed to keeping it protected. This Privacy Policy explains how I collect, use, and safeguard your personal information.

1. Information I Collect

I only collect personal information when it is absolutely necessary to complete a service for you. This may include:

• Your name

• Email address

• Phone number (if applicable)

• Delivery or billing address (where relevant)

I do not collect any sensitive personal data unless explicitly required for specific services, and even then, only with your consent.

2. How Your Information Is Used

Your personal information is used solely for the purposes of:

• Fulfilling your orders or providing services

• Sending updates, newsletters, or special offers if you have opted in

• Responding to your queries or requests

I will never share, sell, or distribute your information to third parties, unless required by law.

3. Communication Preferences

If at any time you no longer wish to receive communications from me, simply click the “unsubscribe” link in any email. Once you unsubscribe, your data will no longer be stored or used for communications.

4. Data Protection

I take data protection seriously and have measures in place to ensure your information is secure. This includes:

• Storing your information on encrypted systems

• Limiting access to only those who need it to fulfil a service

• Periodically reviewing and updating data security protocols

5. Your Rights

You have the right to:

• Access the personal information I hold about you

• Request corrections to any incorrect or incomplete information

• Request the deletion of your personal data

To exercise any of these rights, please contact me at [Your Contact Email Address].

6. Changes to This Policy

I may update this Privacy Policy occasionally to reflect changes in services or legal requirements. Any updates will be posted on this page, and, where appropriate, notified to you via email.

7. Contact Me

If you have any questions about this Privacy Policy or how your data is handled, please feel free to contact me at:

THEBEARDEDPLANTAHOLIC LTD

Email: thebeardedplanatholic@gmail.com

Phone: 07548298238

Payment Methods

Credit / Debit Cards
PAYPAL
Offline Payments
ApplePay

Bulk Buying & Biofilic Takeovers

Looking to bring a jungle vibe to your space? Whether you’re planning to buy plants in bulk, redesign an office into a biophilic masterpiece, or create a lush, personalised indoor sanctuary, I’m here to help.

From custom builds to green transformations, I specialise in bringing unique visions to life. Whether it’s a workplace, a personal project, or something completely bespoke, we can work together to create a space that’s alive with greenery.

For all bulk orders, office makeovers, or custom plant installations, reach out to me directly, and let’s make your dream jungle a reality.

Payment Methods