FAQ

Using a humidifier, grouping plants, or placing a water tray nearby can help. Misting isn’t the most effective solution for long-term humidity.

Currently, I only offer UK-wide shipping or local pickup from The Plantainer. Please check the website for specific details.

SOON, Yes! I will offer a selection of pots, tools, and care products to complement your plant purchases.

Yes, I can deliver plants for office installations, corporate gifts, or events. Contact me to discuss your requirements.

Yes! My workshops are designed for all levels, whether you’re new to plants or a seasoned collector looking to expand your knowledge.

If you’re looking for a specific combination of plants, pots, or accessories, I’m happy to create a custom order. Get in touch to discuss your needs.

When browsing plants on the website, you’ll find helpful descriptions about their light, humidity, and care needs. If you’re unsure, book a Plant Care SOS session, and I’ll help you choose the perfect plant for your environment.

Yes! For large or bulk orders, I’m happy to discuss discounts. Contact me directly for a personalised quote.

The website is updated regularly, so if it’s listed as available, it’s in stock! For rare plants, join the waitlist or subscribe to updates.

Yes! If a plant you love is currently unavailable, you can pre-order or register your interest to be notified when it’s back.

Using fish tank water is a great way to fertilise your plants naturally. Ensure the water is freshwater (not saltwater) and contains no harmful chemicals.

Sign up for my newsletter on the website to stay in the loop about new plants, restocks, and exclusive deals.

Yes, I work with individuals and businesses to create stunning biophilic spaces, including living walls and curated greenery.

I want you to love your plants! If your order arrives damaged or you’re not satisfied, contact me within 48 hours, and we’ll work to resolve the issue.

Absolutely! All plants are carefully inspected and kept in quarantine to ensure they are healthy and pest-free before being added to the shop.

Absolutely! I offer customised design services to help you create a stunning indoor jungle tailored to your space.

Yes! I occasionally offer plant cuttings (non- rooted) for sale. Check the Prop Box Collection section of the website for availability.

Keeping pests away starts with good care routines, like not overwatering and wiping leaves regularly. For detailed advice, check out my pest control guide or book a Plant Care SOS session.

I specialise in tropical indoor plants, including popular varieties like Monstera, Philodendron, Anthurium, Calatheas, and rare aroids for collectors.

Each plant has different needs, but a good rule of thumb is to water when the top 2–3 inches of soil are dry. You can also check my blog for detailed watering tips!

No problem! I offer a range of plants that thrive in low light or artificial light, and I can also recommend affordable grow lights to help your plants flourish.

Yes! My shop is beginner-friendly, and I’m happy to recommend low-maintenance plants and provide easy care tips to get you started.

Yes! I host workshops, propagation masterclasses, and biophilic design consultations. Stay tuned for updates!

Some plants I sell are pet-friendly, while others may not be. Each product listing specifies whether a plant is safe for pets or not.

In the unlikely event that your plant arrives damaged, please contact me with photos within 48 hours of delivery, and I’ll make it right with a replacement or refund.

Biophilic design is about integrating nature into indoor spaces to create environments that are beautiful, calming, and energising. This includes living walls, terrariums, and curated plant displays.

I accept major credit and debit cards, PayPal, and Applepay and Google Pay

Rare plants often need higher humidity and specific care. I’m happy to provide tailored advice when you purchase or through a consultation.

While I don’t currently offer in-person plant care, I do provide virtual guidance via Plant Care SOS, where I can walk you through repotting step by step.

Booking is easy—simply go to the relevant service page (e.g., Plant Care SOS or Biophilic Design) and select an available slot.

Yes, I prioritise ethically sourced plants most of which I propagate myself, use peat-free compost, and promote sustainable practices in my business.

Yes, I provide options for bulk purchases or custom orders for businesses. Contact me for more details.

While I only ship plants within the UK, my virtual services, like Plant Care SOS and biophilic design consultations, are available globally.

Yes! My Plant Care SOS service offers one-on-one video consultations to help you troubleshoot plant problems or improve care routines.

You can reach me through the Contact Me page on the website, where you’ll find a contact form . E-mail: thebeardedplantaholic@gmail.com Tel: 07548298238 .

My shop is more than a place to buy plants—it’s a curated experience blending a love for nature, personal advice, and a unique jungle atmosphere.

Yes! You can visit The Plant Vault, my converted container plant shop, on weekends by booking a free time slot online.

Each plant comes with basic care instructions. For detailed guidance, check out my blog or book a Plant Care SOS session.

Absolutely! Gift cards are available on the website and make the perfect present for plant lovers.

Yes, I accept special requests for rare or hard-to-find plants. Just send me a message through the Contact Me page, and I’ll do my best to source it for you.